Ford has rehired more than 300 veteran quality inspectors after concluding that artificial intelligence alone could not match their expertise. Vice President Charles Poon said engineers had been undervalued and now train Ford's AI systems, which helped it top the JD Power quality study for the first time since 2010.
(c) Burak Argun

Ford rehires veteran engineers after AI falls short on quality

BBC

Ford has rehired more than 300 veteran quality inspectors after concluding that artificial intelligence alone could not match their expertise. Vice President Charles Poon said engineers had been undervalued and now train Ford’s AI systems, which helped it top the JD Power quality study for the first time since 2010.

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